Video Relay
Services & Point to Point
Community
Awareness Plan
1206 North Howard
509 328-9220 V/TTY
509 327-4622 Fax
Table of Contents
Revised 07/07
1. Executive Summary
2. Geographic and Demographic Data
3. Community Awareness Strategy
4. Estimated Timeline
5. Cost Analysis
6. Quality Assurance
7. Video Awareness Plan for Board
8. Video Program Outcomes (2004-2005)
1.
Executive Summary
The Eastern Washington Center for the Deaf and
Hard-of-Hearing (EWCDHH) is an outreach organization designed to serve widely
diverse populations in a large geographic region of ten counties in the Inland
Northwest, to individuals and schools in the smallest and most remote
communities in the state.
The EWCDHH is committed to the promotion of
technology and resources available to the Deaf and Hard-of-Hearing communities
through community education and training.
It is the aim of the EWCDHH to promote Video Relay Services (VRS) and Point to Point (P2P) among community and governmental organizations so that such technology is available for use within the Deaf and Hard-of-Hearing communities.
2.
Geographic and Demographic Data
The EWCDHH serves ten counties in the Inland
Northwest including Okanogan, Ferry, Stevens, Pend Oreille, Chelan, Douglas,
Grant, Lincoln,
*Source:
|
County: |
Land Area (Square miles) |
Persons Per Square Mile |
Population* |
|
|
5,268 |
7.5 |
39,186 |
|
Ferry |
2,204 |
3.3 |
7,268 |
|
Stevens |
2,478 |
16.2 |
40,556 |
|
|
1,400 |
8.4 |
12,008 |
|
Chelan |
2,921 |
22.8 |
67,050 |
|
|
1,821 |
17.9 |
33,409 |
|
Grant |
2,681 |
27.9 |
77,983 |
|
|
2,311 |
4.4 |
10,096 |
|
|
1,764 |
237.0 |
427,506 |
|
Whitman |
2,159 |
18.9 |
40,631 |
Accessed
June 21, 2004; Based on 2002 estimates
3. Community
Awareness Marketing Strategy
3.1 Summary of Strategy
VRS/P2P will be promoted in rural communities
and the
This will also be promoted to enhance public awareness and public access to such technology. This effort will be aimed at encouraging first public, then private organizations to implement access points of service which can be utilized by Deaf workers and consumers. Public access points will improve access to services to the Deaf and HOH communities who use American Sign Language as their primary form of communication. Private access points within organizations will provide equal communication access for Deaf and HOH employees who use American Sign Language as their primary form of communication.
3.2 Strategic
Plan
¨
Focus
on local organizations
§
EWCDHH, 1206 N. Howard,
§
Hearing Loss Association - WA (HLA-WA) –
P
§
Spokane Regional Health District
·
509.324-1500
·
10814 East Broadway,
509.323.2800
·
Focus on four known rural communities with Deaf populations and inform
the deaf/hh at the following sites:
§
§
§
§
·
Focus on academic institutions (Colleges and Universities as well as
schools with deaf programs) in the rural & Spokane Metropolitan Area in
the disability services offices such as:
§ Big Bend Community College
§ Community Colleges of Spokane
§ Eastern Washington University
§ Gonzaga University
§ Washington State University
§ Washington State University - Spokane
§ Whitworth University
·
Focus on public transportation areas such as:
§
Airport
§
Bus/Train Depot
§
Step 2: Contact identified Deaf individuals in said rural communities and
·
Target public organizations:
§
Public library systems
§
City government
§
Shopping Malls
§
Large Businesses
·
Provide training workshops for demonstration and display of VRS/P2P
equipment
§
Invite community leaders
§
Discuss benefits of new equipment versus old
§
Address differences in light of past complications and impediments
§
Demonstrate use of equipment
§
Address future opportunities for such technology within and without the
deaf community
§ Advocate implementation of such equipment in public/private arenas where Deaf community could benefit
§
Solicit feedback as to usefulness and ease of use
·
Contact local media about VRS/P2P public access opportunities or lack
thereof
§
Invite article coverage in Spokesman-Review
§
Submit news releases to local agencies
·
Distribute informational literature regarding availability and location
for public access to video access sites:
§
EWCDHH newsletter, website
§ Posted at center
Step 4: Encourage VRS/P2P
utilization and implementation through follow-up contact and technical assistance
to any interested organization identified throughout steps 1 –4
§
Provide informational materials regarding equipment options and VRS
service providers as well as P2P opportunities
4. Estimated
Timeline
|
Strategic Plan |
Estimated Completion Date |
|
Make
public and private contacts in rural communities |
08/15/07 |
|
Initiate
meetings in rural communities |
09/30/07 |
|
Follow-up
and technical assistance in rural communities |
ongoing |
|
Initiate
meetings in Spokane Metro Area |
09/30/07 |
|
Encourage
VRS/P2P use and follow-up in |
10/31/07 |
5. Cost Analysis
Table
2: Estimated Cost Analysis
|
|
Hotel |
Miles |
Mileage |
Hours |
Wages |
Total: |
|
Trip 1: |
$60 |
210 mi |
$101.85 |
3.5 trvl 5 set up & wksp |
$136.00 |
Approx $300.00 |
|
Trip 2: |
$60 |
342 mi |
$165.87 |
6 trvl 5 set up & wksp |
$176.00 |
Approx $ 405.00 |
|
Trip 3: |
$60 |
94 mi |
$45.59 |
1.5 trvl 2 trng |
$ 56.00 |
Approx $165.00 |
|
Trip 4: |
$60 |
142 mi |
$68.87 |
2.5 trvl 5 set up & wksp |
$120.00 |
Approx $250.00 |
|
Trip 4: |
$60 |
152
mi |